Return Policy

Last updated January 01, 2024

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. 

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items mut be in new and unused condition, with all original labels.

Return Process

To return an item, please email customer service at hello[at]mushroommicrofarm[dot]com. After reaching us, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Mushroom Microfarm
Attn: Returns
RMA #
179 Main st #24
Monroe, CT 06468
United States

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail you return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days form the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

Exceptions

The following items cannot be returned or exchanged:

• Opened items
• Fresh Mushrooms

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us using the form below or at:

(203) 424-1075
hello[at]mushroommicrofarm.com